Our Big Rock Team
Experts in customer acquisition and retention.
Big Rock is a New Zealand company based in Auckland with New Zealand staff. We are specialists in digital marketing communications and make it a policy to focus purely on our clients’ best interests. Many of our peers look to us as industry experts. We are powered by an experienced team of email marketers, social media bloggers and expert content writers who look after digital marketing communications for many large New Zealand businesses. So our clients are in very capable and trustworthy hands. We are happy to share references if required.
Operations are administered by a team of client service managers located across all parts of New Zealand, headed by our National Accounts Manager, Lara McCormick. Lara is ultimately responsible for all client satisfaction and will do what is necessary to provide outstanding client value. Lara can be reached on 0274 442-886.
We are very popular!
We have many clients who regularly contact and thank us, even without us contacting them first. They experience terrific feedback from their customers, and they pick up new business they never would have without our newsletter and social media services.
We work with you in mind.
We assign a dedicated Account Manager to you, who will manage the process of setting up your database, email preferences and advise on measures that will improve deliverability and one of our designers will create a personalised newsletter template to match the colourways, look and feel of your branding. The entire process is simple and stress free.
Our various departments work together to ensure that your time is put to best use – focused on your core business rather than pulling together content to communicate with your customers. We do it all so new business is driven to your door.
Each month we create client-branded newsletters – they are professional and relevant. Our clients review and approve the newsletters before we send them direct to their respective customer bases.
We also post three articles to their social media sites – all articles are professionally written. Our clients do not need to lift a finger – it all happens by us in the background.
Some clients prefer to simply gain access to our content – for these clients, we email four articles to them each month.
Our clients are from all industries
- Import export
- Home services
- Financial Services
- And more